Terms of service

Welcome to The Wishing Closet (www.thewishingcloset.com). By using our website, you agree to the following Terms & Conditions:

1. General

  • This site is owned and operated by The Wishing Closet, based in India.

  • We may update these Terms at any time, and continued use of the site means acceptance.

2. Eligibility

You must be 18 years or older, or using under parental/guardian supervision, to purchase.

3. Products & Pricing

  • Prices are in INR (₹) unless otherwise stated.

  • While we aim for accuracy, errors may occur. We reserve the right to cancel incorrect listings.

4. Orders & Payment

  • Orders are confirmed only after successful payment.

  • Payments are processed via Shopify Payments or third-party gateways.

  • Orders suspected of fraud may be canceled.

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary.

  • Risk of loss passes to you once the order is shipped.

6. Exchanges

  • We do not offer refunds.

  • We allow size exchanges only, within 5 days of delivery.

  • Exchanges are only processed if the returned item is in fit condition (unused, unwashed, undamaged, with tags intact).

  • Customers must bear the return shipping costs.

  • Exchanges are subject to stock availability.

7. Intellectual Property

All content (logos, images, text, designs) belongs to The Wishing Closet. Unauthorized use is prohibited.

8. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages from use of our website or products.

9. Governing Law

These Terms are governed by the laws of India. Disputes fall under the jurisdiction of [Gurugram, India] courts.