Privacy Policy
Last updated: 13 August 2026
This Privacy Policy describes how The Wishing Closet collects, uses, and discloses your personal information when you visit or shop at thewishingcloset.com, or communicate with us about our products and services. Protecting your privacy matters to us, and this page explains your choices and rights.
Changes to this privacy policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the revised policy on this page with an updated date.
How we collect and use your personal information
Information you provide directly
- Contact details such as your name, address, phone number, and email
- Order information including billing and shipping addresses and payment confirmation
- Account information such as username, password, and security questions
- Customer support communications
Usage data
We automatically collect certain information through cookies and similar technologies, including device and browser data, IP address, and how you interact with our site.
Information from third parties
We may receive information from vendors and service providers (such as Shopify), payment processors, and online tracking technologies.
How we use your information
- To provide our products and services and fulfil your orders
- For marketing and advertising communications
- For fraud detection and security
- To provide customer support and improve our services
Cookies
Like many websites, we use cookies to operate our store, improve your experience, and analyse site performance. You can adjust your browser settings to remove or reject cookies, though this may affect certain features of the site.
How we disclose personal information
We may share personal information with:
- Service vendors such as IT, payment processing, and fulfilment partners
- Business and marketing partners
- Affiliates within our corporate group
- Authorities where required for legal compliance
We may have disclosed certain categories of personal information — identifiers, commercial information, and usage data — with business and marketing partners for advertising purposes.
User-generated content
Any content you post publicly may be accessible to others and is not controlled by us.
Third-party websites and links
Our site may link to third-party websites. We are not responsible for the privacy practices or content of those sites.
Children's data
Our services are not intended for children, and we do not knowingly collect personal information from children.
Security and retention
No security measure is perfect, and we cannot guarantee absolute security. We retain your personal information for as long as needed for our business purposes, legal obligations, and dispute resolution.
Your rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Request deletion of your personal information
- Correct inaccurate information
- Receive a portable copy of your data
- Restrict or object to processing
- Withdraw your consent
- Appeal a decision and manage your communication preferences
Complaints
If you have a complaint about how we process your personal information, please contact us using the details below.
International users
Your personal information may be transferred and processed outside your country. Where required, international transfers are made using appropriate safeguards such as Standard Contractual Clauses.
Contact us
For any questions or to exercise your rights, contact us at:
- Email: thewishingclosetmarketing@gmail.com
- Address: DLF Phase 2, Sector 25, Gurugram, Haryana 122022, India
- Phone: +91 92172 28868
Our Gurugram team is happy to help with sizing, shipping, exchanges or anything else.
