Returns & Exchanges

• 5 daysExchange window
• ExchangesNo refunds
• 48 hoursTo report damage

Because every Wishing Closet piece is lovingly made to order for your little one, we follow a size-exchange policy rather than refunds. Here's how exchanges, conditions, and damaged-item claims work.

Our exchange promise

We do not offer refunds on purchases. We do offer size exchanges within 5 days of delivery, subject to stock availability, so we can help you get the perfect fit.

Exchange conditions

To be eligible for a size exchange, your item must be:

• Unused, unwashed, and undamaged
• In its original packaging with all tags intact
• Requested within 5 days of delivery

Return shipping & price differences

• Customers are responsible for return shipping costs on exchanges.
• If you exchange for a larger or higher-priced size, the price difference is payable before dispatch.
• If you exchange for a lower-priced size, the difference is issued as store credit, valid for 6 months.

Non-exchangeable items

For hygiene and made-to-order reasons, the following cannot be exchanged:

• Accessories
• Intimate wear
• Custom or personalised products
• Sale or discounted items

Damaged or incorrect orders

If your order arrives damaged, or you receive the wrong item, please email thewishingclosetmarketing@gmail.com within 48 hours of delivery, along with photos. In these cases, we cover the replacement shipping.

How to request an exchange

Message us on WhatsApp or our contact page with your order number and the size you'd like, and our Gurugram team will guide you through the process.